Hinds Medical Group

What types of insurance are accepted by Dr Chen?

We participate in most insurance plans including Medicare. Please call our office to ask if your insurance plan is being accepted at this time. Always bring your insurance card(s) for each appointment. Always keep us informed of any changes to your phone number, address or insurance. Covered procedures will vary with each insurance company -- our office staff will assist you in determining eligibility.

What do I need to bring to my appointment?

Please bring your insurance card(s), any pertinent medical records or x-rays and all of medicines you are taking. Also, it is important to make sure you have the proper referral for your insurance if it is required. If you are a new patient, we would like the paperwork filled out in advance if possible (see forms). If the new patient paperwork cannot be filled out in advance please arrive 30 minutes prior to your appointment.

What happens if I come late for my appointment?

You may be asked to reschedule. Speak with the front desk if you arrive late and they will determine whether or not the doctor can see you.

What happens if I miss my appointment?

If you are unable to keep an appointment, we ask that you kindly provide us with at least 24 hours notice. This courtesy on your part will make it possible to give your appointment to another patient. If we are not notified with at least 24 hours notice there will be a $75.00 no show fee. Exceptions can be made based on individual circumstance.

Do I have to pay at the time of my appointment?

If we participate with your insurance and the proper referral(s) are in place you are only responsible for any co-pays your insurance may require. If we do not accept your insurance or the proper referral is not in place then you will be required to pay for your visit unless other prior arrangements are made. If your co-pay is not paid at the time of your visit you will be billed for it with an added $5.00 charge.

What are Internal Medicine Physicians and Internists?

Simply put, internists are Doctors of Internal Medicine. Doctors for Adults. But you may see them referred to by several terms, including "internists," "general internists" and "doctors of internal medicine." But don't mistake them with "interns," who are doctors in their first year of residency training.

Visit www.acponline.org for more information.

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